Blog

optio solutions
May 16, 2019

Petaluma, Calif. (May 16, 2019) — Employees from national debt collection agency Optio Solutions participated in a handful of activities...

Man in front of wall money bags question marks
April 30, 2019

In lieu of hiring a collection agency, some companies believe they can successfully recover debt on their own. Launching an...

Woman in glasses surrounded by question marks
April 25, 2019

The questions in this series were formulated after considering the inherent challenges of hiring a collection agency as well as...

optio solutions
April 19, 2019

Petaluma, Calif. (April 19, 2019) — National debt collection agency Optio Solutions is participating in Collectors Challenge month for the...

April 16, 2019

Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and...

ethical debt recovery in the collections industry
March 28, 2019

Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool...

Suitcase packed full vacation supplies
March 19, 2019

Optio Solutions recently initiated a quarterly collections contest to reward its top performing collectors. The contest began Jan. 1 and...

Utilities Collection Managers
March 7, 2019

Utility collection managers face a tough challenge in this day and age. Many consumers struggle to pay their bills each...

Optio
March 1, 2019

On Feb. 27, Optio Solutions hosted its Company Update & 2018 Employee Recognition Awards Ceremony at the corporate headquarters in...