Optio Solutions Blog

Woman making a payment on a cell phone
February 20, 2025

The debt collection industry is evolving rapidly, driven by advancements in technology, changing consumer expectations, and an increasing need for...

April 3, 2024

Uncollected debt can significantly impact a company's cash flow and growth. While internal collection efforts are an option, they can...

ethical debt recovery in the collections industry
September 19, 2023

Optio Solutions, a prominent player in the industry, has positioned itself at the forefront of compliance efforts, setting a gold...

August 28, 2023

Reputation is everything. This truth holds even more significance in industries where negative press can have far-reaching consequences. The collections...

June 8, 2023

Unlike hard goods like cars, furniture, etc., utilities like electricity, water and gas are intangible services. While a car can...

December 23, 2022

A successful debt collector can sometimes be the difference between success and failure in business. And hiring the best debt...

Portrait of a young call centre agent working on a computer in an office
February 18, 2020

With collection agency values reaching their highest levels in decades, this may very well be “the golden age of debt...