Blog

September 26, 2019

There is only one season that really matters to the debt collection industry — the tax season that runs from...

August 21, 2019

Third party collection agencies maintain clean desk policies to protect the confidential, personal or sensitive information belonging to agency clients...

Man in front of wall money bags question marks
July 31, 2019

Auto lenders received some sobering news in May 2019 regarding the repayment of auto loan debt. The euphoria created by...

optio solutions
July 15, 2019

Petaluma, Calif. (July 15, 2019) — The volunteer effort by staff members of Optio Solutions and affiliate, CrossCheck, at the...

xAI and Dynamic Scoring
July 2, 2019

With a delinquency rate reaching the highest level since the Great Recession, auto loan debt has become serious business for...

Wooden blocks spelling out predict
June 20, 2019

Predictive modeling is used in many aspects of life today. For example, a fisherman can use predictive forecasts to determine...

Law and justice - Themis statue, judge hammer and books Courtroom
June 13, 2019

The Association of Credit and Collection Professionals (ACA International) presents its annual conference July 14 – 16, 2019 at the...

HIPAA Compliance application and stethoscope on a desk.
June 11, 2019

Collecting on accounts receivable can bring in sizable amounts of revenue to clients, but third-party debt collection agencies should maintain...

May 23, 2019

Launching and maintaining best-in-class debt collection agencies requires a tremendous effort and an ongoing commitment to compliance, certification, data security,...