Optio provides first- and third-party collections to industries such as financial services and mortgages, education, healthcare, retail, energy-utilities, telecommunications and automotive. Its creative solutions seamlessly integrate with new clients as well as those having existing collection infrastructures to help deliver consistent and measurable results.

The agency designs industry-specific strategies that drill down to the needs of each client. It also stays current with the latest trends in each industry to ensure full compliance with collection laws and abate lost collection efforts.

Optio recognizes the importance of timing and understands that debt collections are an invaluable part of the sales process and revenue stream. Consequently, it reaches out to loyal customers who are willing to restore their good standing when approached with tactful solutions that can help them get out of debt.

Every consumer in every industry has different needs, and a one-size-fits-all approach is rarely the solution. Some consumers miss payments because they are confused by the terms of their financing or they neglect to read the fine print. Others suffer loss of employment or health. Whatever the situation, Optio resolves their issues by offering attainable payment plans that satisfy their needs as well as the  clients.