Blog

Optio Solutions Man Studying
August 10, 2021

Debt collection is a highly regulated business, the companies that thrive in this setting are leaders in compliance and certification....

January 23, 2020

Unlike the tracers used to track motion in the military, medicine or science, debt collection skip tracing involves searching for...

April 16, 2019

Many companies procrastinate hiring a collection agency because they simply don’t know what they don’t know about the credit and...

ethical debt recovery in the collections industry
March 28, 2019

Several departments at third-party collection agencies — client relations, operations, compliance and quality assurance, sales and information technology — pool...