Blog

tax season debt collection strategy
September 26, 2017

In early December, the IRS will announce the official start of the 2018 tax season, designating the date the bureau...

PPMS certification
September 16, 2017

Optio Solutions is among the 56 American debt collection agencies to have earned PPMS certification (Professional Practice Management System) from...

credit card debt
August 28, 2017

A second warning about consumer credit card debt indicates Americans have returned to spending more with borrowed funds. Released June...

credit and collection professionals
August 25, 2017

The California Association of Collectors — the largest state-level organization of credit and collection professionals in the nation — will...

quality assurance
August 17, 2017

Quality assurance is used in many industries, including manufacturing where it is often called stress testing or failure analysis. Optimized...

hiring a debt collection agency
August 8, 2017

Hiring a debt collection agency is a microcosm of making personal decisions. Sometimes there are too many choices complicating the...

predictive analytics
August 3, 2017

Many industries engage in some form of predictive analytics — from meteorology and oncology to Wall Street and sports television...

debt collections
July 28, 2017

Two recent reports may drive institutions servicing consumer finances — especially those involved with loans, credit and debt collections —...

best debt collection blogs
July 25, 2017

A leading producer of speech and customer engagement analytics placed Optio Solutions in its list of “The 50 Best Debt...